Helping Legacy Businesses Succeed in the Digital Age
At Progility Consulting, we help companies – especially those with traditional, offline roots – succeed in the digital-first world. Whether you’re a premium product brand exploring D2C sales or a service provider looking to generate leads online, we enable the digital transition with the right strategy, operating model, and execution.
Many businesses underestimate what it takes to succeed digitally. Going online is not just about launching a website or running ads. It requires building a digital-ready operating model one that seamlessly integrates your product strategy, supply chain, tech stack, customer experience, and marketing efforts.
The Digital Challenge for Legacy Companies
Legacy businesses face unique challenges when shifting to digital:
Process Optimization: Standardize processes to minimize variability, streamline workflows, improve consistency and eliminate waste.
Capacity Utilization: Optimize production schedules to maximize machine and labour efficiency. Reduce downtime through preventive maintenance and real-time monitoring.
Demand Forecasting and Planning: Leverage advanced analytics to accurately predict customer demand. Align production schedules and inventory levels with forecasts.
Streamlined Supply Chain Management: Strengthen supplier relationships to ensure timely material availability. Diversify suppliers to reduce dependency and mitigate delays.
Cross-Functional Collaboration: Foster communication between sales, operations, and logistics teams for better alignment.
Supplier Selection and Collaboration: Foster transparent communication and collaboration to build strong, long-term relationships.
Cost Management: Negotiate clear and fair pricing agreements, including volume-based discounts. Regularly review contracts to ensure alignment with market trends and cost benchmarks.
Quality Assurance: Establish rigorous quality standards and integrate them into contracts. Conduct regular audits and implement real-time monitoring to ensure compliance.
Technology Integration: Use digital platforms to track production progress and ensure transparency. Implement data-sharing systems for seamless collaboration and decision-making.
Preventive Maintenance (PM): Establish regular inspection and service schedules to address potential issues early. Use checklists and standard operating procedures to ensure consistency.
Root Cause Analysis (RCA): Investigate recurring issues to identify and eliminate the root causes of failures. Implement corrective actions to prevent the recurrence of problems.
Spare Parts Management: Maintain an optimized inventory of critical spare parts to minimize downtime. Use data analysis to predict demand and avoid overstocking or shortages.
Define Clear Quality Standards: Establish and document measurable quality benchmarks aligned with customer expectations and industry standards. Use ISO certifications and frameworks to standardize practices.
Statistical Process Control (SPC): Use real-time data and control charts to monitor process variability. Address deviations promptly to ensure consistency and prevent defects.
Supplier Quality Management: Collaborate with suppliers to ensure material quality meets specifications. Conduct regular audits and implement robust supplier qualification processes.
Customer Feedback Integration: Actively gather and analyze customer feedback to identify areas for improvement. Use insights to refine products, services, and processes.
Adopt IoT and Smart Sensors: Install IoT-enabled devices to collect real-time data on machine performance, energy consumption, and environmental conditions. Use this data for predictive maintenance, quality control, and process optimization.
Integrate Enterprise Resource Planning (ERP): Connect ERP systems with production lines for seamless data flow and coordination. Enable end-to-end visibility across procurement, inventory, and production.
Implement Advanced Analytics and Dashboards: Use data analytics platforms to visualize KPIs, identify bottlenecks, and optimize resources. Employ dashboards for actionable insights into operations.
Assess current-state digital marketing, tech, operations, and readiness.
Identify high-impact levers across strategy, platform, content, and media.
Co-create or fix digital assets, campaigns, processes, and platforms
Continuous testing, performance tracking, and iteration for long-term value.
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